Help

Dashboard Guides

On the right side of the Nav bar, there is a Guide button to bring contextual information to the page you’re looking at. Here is a listing of those guides:

• Overview
  • Identify stories poised to go viral
  • Display realtime stats in the newsroom
  • Customize Your Overview
• Posts/Pages
  • Who’s succeeding with long-form?
  • Which posts could use a video?
  • Identify which stories to promote with refs/action
  • Find patterns
• Post Info Page
  • Internal Linking
  • Identify areas for better promotion
  • Audience engagement opportunities
• Authors
  • Who’s found a loyal audience?
  • Who’s got social figured out?
• Sections
  • For commercial teams
  • For section editors
  • Cut down on clickbait
  • Are you using your resources efficiently?
• Tags
  • For commercial teams
  • See what subjects loyal readers care about
  • Find topics that merit more coverage
• Referrers
  • Meeting your audience where they live
  • Internal recirculation
  • Diversify your traffic channels
  • Find unlikely traffic sources
• Campaigns
  • How Parse.ly tracks campaign data
  • Parse.ly’s Guide to Campaign Tracking
• Reports
  • Track interest in topics over time
  • Writers and editors: personalize email reports
  • Increase traffic without creating new content
• User Management
  • How to invite, remove or edit users
  • Roles and permissions
  • Resetting a password

Frequently asked questions

We’ve collected the most commonly asked questions for a variety of different topics across our platform. If you have a question that is not answered below, please contact your Relationship Manager or support@parsely.com.

• Dashboard
  • Channels
  • Goals
  • Uncategorized
• Data Pipeline
• Integration
  • AMP
  • Tracker
  • Metadata
  • WordPress plugin
• Scroll Depth Tracking

Troubleshooting

We have several resources to help troubleshoot and resolve issues with your Parse.ly implementation or dashboard. If your issue is not covered below, or you need further help, please reach out to the Parse.ly support team at support@parsely.com.

• Analytics discrepancy
• Dashboard access
• Data Pipeline
  • Discrepancy
  • Invalid timestamps
• Missing Post
• Overlay
• WordPress Plugin