Parse.ly Product & Support Updates

Parse.ly dashboard navigation has been streamlined to make it faster and easier to access favorite features. The updated navigation includes collapsible menus that organize related features for a more intuitive experience.

Key improvements:

• Streamlined navigation: Related features are organized into collapsible menus for a more intuitive experience. 
• Quick access to essentials: Goals and Google Search Console are in the main navigation for faster access.
• Improved saved views:
  • Recently accessed views appear in the dropdown for quick selection.
  • Mark your most-used menu items as favorites for instant access.
  • Manage all saved views from a new dedicated page.
• Mobile-optimized: The navigation is responsive, allowing a seamless and consistent experience across devices. 
• New feature highlights: New menu items are highlighted to visually remind you of the new features we’ve added.
• Enhanced design: Fresh styling for alerts, notifications, and menu elements.

Posts Count Added to Goals Tracking

You can now track the number of posts published in a given period using Parse.ly Goals. This makes it easier to see if you’re meeting your publishing targets.

Improvements & Bug Fixes:

• Historical charts on the Overview listings now display as a bar chart in historical mode and as a line chart in pulse mode.
• An issue where campaign filters were being reset after a few seconds in the pulse mode of the Conversion page has been fixed.
• The bar showing the percentage breakdown of channels on the Channels page should now display correctly.
• An issue affecting Google Search Console (GSC) exports has been resolved, and exports should now work as expected.

Parse.ly users can now access the Parse.ly Support AI Agent, available within the docs.parse.ly public website.

The Parse.ly Support AI Agent is trained on the public Parse.ly documentation pages as well as a few other helpful resources. It’s designed to quickly surface relevant guidance, so you can find answers to your issues without having to search or wait for a reply.

Assists with answering questions: The Parse.ly AI Agent will answer your questions where a clear, documented solution already exists in Parse.ly docs, including, for example:

• How do I add or configure the Parse.ly tracking code on my site?
• How can I measure the performance of my content or authors in Parse.ly?
• How do I create dashboards and reports in Parse.ly?

Opens tickets for you: If you aren’t able to find the right answer in a conversation with the bot or need additional help, you can convert that bot conversation into a support ticket at any time. Simply type or click “Contact Support” and add your details within the form.

Giving Feedback
The Parse.ly Agent is part of our broader investment in making support faster and more accessible to our customers.

Feedback is important. If you have feedback based on your experience, please click the small star ☆ at the top of the Parse.ly Support AI Agent to encourage feedback.

We’ll continue to tune and improve the AI Agent based on your feedback.

Parse.ly’s AI Assist Is Now Parse.ly Sage

We’ve renamed our AI-powered assistant to Parse.ly Sage! Along with the new name, we’ve made several improvements to make the feature even more helpful.

Parse.ly Sage now offers:

• Better support for queries about conversion labels
• Improved handling of recirculation rate questions
• More accurate year-on-year comparisons
• The ability to contact support directly from the chat interface

Improvements & Bug Fixes:

• Slack and email notifications for headline test and optimization completions have been updated to make it easier to understand the results and take action quickly.
• The selected timeframe has been re-added to the titles of listings on the Overview page, making it easier to understand the context of the data you’re viewing.

Headline Testing & Optimization Is Out of Beta!

Parse.ly’s Headline Testing & Optimization feature is now officially out of beta after months of development, refinement, and valuable feedback from users like you. The release includes improved algorithms for determining winners, more intelligent optimization powered by AI, and many other enhancements to streamline testing and boost results.

Learn more about the launch here.

Create Reports or Exports Using Natural Language

AI Assist now supports generating top and bottom performer reports and exporting top performer data, all using plain language. This makes it even easier to get the insights you need without navigating through multiple steps.

Better Tag Filtering

Parse.ly has enhanced tag filtering to make it easier to focus on specific categories of tags or smart tags. You can now filter to view:

• Only smart tags (high-level or low-level)
• Only site tags
• Any combination of smart and site tags
• All tags together

This gives you greater control and precision when analyzing content with tags.

Improvements & Bug Fixes:

• A new confidence column has been added to the headline test detail page, helping you quickly understand the likelihood of a headline variant outperforming the others. Learn how to interpret headline testing results.
• The improvement column in the headline test detail page now shows the lift in conversion rate, measured in percentage points, between a variant and the control headline, making performance comparisons clearer.
• Parse.ly AI Assist now displays a wider variety of suggested queries to help you discover insights and get the most out of your data.

AI Assist now Supports Networks and Site Groups

AI Assist has been improved to support chatting with your data across networks and site groups. You can now get insights that span multiple sites, saving you the time and effort of checking each site individually.

Flexible Width for AI Assist Panel

You can now resize the width of the AI Assist panel for a more comfortable viewing experience. Just drag the panel to adjust its size as needed.

Improvements & Bug Fixes:

• The variant count on headline test cards is now consistent with what appears on the test detail page.
• Resolved an issue where GSC listings failed to load in the Overview listings section.
• Fixed a broken layout issue when viewing the breakdown of keywords.

Improvements & Bug Fixes:

• You should now be able to select an aspect or meta when viewing benchmarks, making comparisons more flexible.
• The site picker interface has been redesigned for a cleaner experience when switching between sites.
• Parse.ly has fixed an issue that previously made it difficult to sort Goals. Sorting should now work as expected.
• Resolved an issue where an error appeared when viewing Google Search Console (GSC) data over an extended time range.

Introducing AI Assist: Faster Answers, Advanced Insights

We’re excited to introduce AI Assist, a highly intelligent, chatbot-powered feature in the Parse.ly dashboard that turns your questions into instant insights. Simply ask in plain English, whether it’s “What were our top posts yesterday?” or “Why did traffic spike on June 25?” and AI Assist will answer your question and route you straight to the right page in the dashboard to dig in further.

Note: This feature is available to all Parse.ly customers by request only. To enable it for your site, please contact support@parsely.com.

Learn more about AI Assist here.

Create Conversion Groups

You can now group multiple conversion labels directly in the dashboard. Conversion groups make it easier to evaluate performance across multiple conversion labels that represent similar reader activities.

Learn more about grouping aspects in the dashboard.

Get Alerts for Your Headline Tests

You can now receive alerts via email, browser, phone, or Slack when your headline tests and optimizations end, keeping you up to date on test outcomes.

Improvements & Bug Fixes:

• A headline test control headline will now return to a locked state when restored.
• You can now export your headline test and optimization data to a CSV or JSON file.
• The account page has been redesigned, and the Billing menu item now redirects to it.
• The notifications panel in the dashboard has been redesigned to make alerts and notifications easier to view.
• Fixed an issue where editing the control headline also changed the title of the headline test.
• Resolved an issue that prevented past goals from loading properly in the dashboard.

Updated UI for Headline Test Listings

We’ve updated the UI for headline tests in the list view to make it easier to quickly see each test’s status and progress.

Improvements & Bug Fixes:

• The Check Metadata button, which checks for changes to metadata, should now be working as expected after a brief issue.

Filter Headline Tests by Author

You can now filter headline tests by the user who created them, making it easier to quickly find tests relevant to a specific author.

Read-Only Permissions for Headline Testing & Optimization

It’s now possible to assign read-only access to users, allowing them to view headline tests without being able to create or edit them. Read more here.

Other Headline Testing & Optimization Improvements:

• The modal for selecting a post when starting a headline test has been updated to help you easily identify which posts have ongoing or completed tests, along with additional metadata for better context.
• The winning headline will now appear exactly as it was created, preserving its original formatting instead of applying default capitalization.