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Why do I see ‘Staff’ or an incorrect author?

Staff

‘Staff’ is shown as an author when no author is provided in the Parse.ly metadata tag. If you expected to see an author name instead of ‘Staff’, review our metadata requirements with your development team or contact support@parsely.com.

Not “Staff” but other incorrect author name

If you’re using the WordPress Parse.ly plugin, you can customize it’s metadata output with the filters described here.

If you’re not using the plugin, review our metadata requirements with your development team or contact support@parsely.com.

Updating the Dashboard after fixing metadata

After making changes on your end, you will need to signal Parse.ly to review your metadata again. For instructions on doing that, read about recrawls.

Last updated: February 06, 2025