Title: Parse.ly Sage FAQs
Author: Abdul Rahim
Published: July 3, 2025
Last modified: September 24, 2025

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 1. [User handbook](https://docs.parse.ly/user-handbook/)
 2. [The Parse.ly Dashboard](https://docs.parse.ly/user-handbook/dashboard/)
 3. [Parse.ly Sage](https://docs.parse.ly/user-handbook/dashboard/parsely-sage/)
 4. Parse.ly Sage FAQs

#  Parse.ly Sage FAQs

## Can I use Parse.ly Sage in languages other than English?

Yes. Parse.ly Sage supports all languages. However, English is the only language
that has been thoroughly tested, so responses in other languages may vary in accuracy
and reliability.

## What’s the model behind Parse.ly Sage?

Parse.ly currently uses OpenAI under an enterprise license. This model powers Parse.
ly Sage’s natural-language understanding and generation, ensuring accurate responses.

## How secure is my data?

Extremely secure. Parse.ly has built infrastructure protections to prevent unauthorized
access and mitigate cyberattacks. For a full overview, refer to the [WordPress VIP security policy documentation](https://docs.wpvip.com/security/).

## Will Parse.ly use my data to train the model?

No. Parse.ly never incorporates customer data into training datasets. Parse.ly’s
contract with OpenAI explicitly prohibits using customer inputs or analytics data
to train or fine-tune their models. For further details, see [OpenAI’s Enterprise Privacy page](https://openai.com/enterprise-privacy/).

## How does Parse.ly integrate with OpenAI?

When you ask a question in Parse.ly Sage, Parse.ly packages your query into a data
request sent to the enterprise OpenAI API. OpenAI responds with a text-based answer,
and Parse.ly then displays that answer in the chat interface, along with a link 
to the relevant [Parse.ly Dashboard](https://docs.parse.ly/dashboard/) tab.

## Can user access to Parse.ly Sage be restricted?

Yes. You can grant or revoke this permission via Parse.ly’s [User Management page](https://docs.parse.ly/account-management/users/).

Last updated: September 24, 2025