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Parse.ly Product & Support Updates

  • Product update: November 1, 2020

    Conversions

    Conversions are now in the Parse.ly dashboard. With the ability to give content credit for user actions, you can prove value to your boss and get buy-in across teams.

    Learn more about conversions.

  • Product update: June 10, 2020

    Spot weekly and monthly trends

    One of the most common pieces of feedback we hear from customers is: please make it easier to track performance across weeks and months. We listened!

    Read more about Parse.ly’s beefed-up historical analytics.

    Track syndicated content

    If you syndicate content, you know that it’s a pain to manually aggregate the metrics for the same articles on different sites. With Network Syndication Tracking, you can now easily measure the success of reposting articles across your owned sites.

    Read more about Network Syndication Tracking.

    Understand how your tags work together

    With Tag Groups, you can see what content contributes to a tag’s traffic, what tags get used widely, and which tags frequently appear together. This should help you understand how tags are applied to content and give you insight into narratives and themes that you might have missed otherwise.

    Read more about Tag Groups.

  • Product update: April 29, 2020

    Filters get a new look

    Previously, when you added a bunch of filters, it felt like you had to scroll down for miles to reach your results. Not anymore. We redesigned filters to free up vertical space and allow filtered results to appear “above the fold” for complex queries.

    Like before, you can edit filters by clicking on the relevant filter button. Once you’ve selected criteria, click Apply Filters (this part’s new).

    Active filters are highlighted in blue:

    Click the carat button to see a summary of what filters are applied.

  • Product update: March 11, 2020

    Beta feature: Benchmark authors, sections, and tags

    Benchmarks is a new beta feature for comparing performance. It’s for folks who regularly ask questions like “What are the growth opportunities for me or my team?” or “How can we make our content strategy more efficient?”

    Read the announcement to learn more about how to use Benchmarks.

    To begin comparing performance, go to an author, section, or tag details page:

    Sort by page views per post

    See which authors, sections, and tags are most efficient at getting page views. For instance, sorting by page views per post on a tag listings page might suggest writing more about content topics that have many page views per post, but fewer posts overall.

    Audience segments for multiple sites

    Now you can segment audiences across all the sites in your network. If you’re using a segment to track “Registered Users” to your help site, blog, and main site in Parse.ly, you can now see”Registered Users” to all three sites from one place. Reach out to your Parse.ly account representative or email us at hello@parsely.com for more info.

    Control user access to audience segments

    Admins can now control which users have permissions to see audience segments in the Parse.ly dashboard.

    When inviting new users from the User Management page, check the “View Audience Segments” box to give them permission to see audience segments.

    To give existing users permission, go to the User Management page, select the appropriate users, click Edit Access and select “View Audience Segments.”

  • Product update: February 5, 2020

    iOS app update

    We’ve made some in-front-of and behind-the-scenes improvements to Parse.ly’s iOS app. First up, the app now properly displays full screen on iOS devices like iPads and larger iPhones. Secondly, we now use AutoFill on iOS for easy integration with any password manager you have installed on your Apple device.

    If you have Automatic Updates enabled (we’d recommend this), there’s nothing for you to do. Otherwise, you can get the latest update from the App Store.

    Show site name on big screen displays

    Do you operate multiple sites and want to display their stats on a big screen around the office? Now you can choose to display the site name in the fullscreen version of Overview.

    1. From the Overview page, click to expand the window (the arrows on the right side, to the right of the gear icon).
    2. Click the gear icon.
    3. Under Metrics and Graph, click Today.
    4. Check the box next to Site Name.

    We also made fullscreen Overview more responsive to your screen size; the text should bigger and easier-to-read from far away.

    Better keyboard navigation for accessibility devices

    If you use an accessibility device, you can now use keyboard commands to navigate through the dashboard.

    • Type TAB to navigate to most elements, like buttons or links
    • Type SHIFT + TAB to navigate backwards
    • Type ENTER to click on an element
  • Product update: January 7, 2020

    Show metadata for non-post pages

    Parse.ly distinguishes between webpages that contain a singular piece of content (referred to as “posts”), and those that don’t (homepages, index pages, section pages, photo galleries, etc, which are referred to as “non-post pages”). If you send metadata for non-post pages (such as a thumbnail image, title, author, section, or tags), they will now show up on the details page, like this:

  • Product update: November 20, 2019

    Measure native iOS and Android app traffic

    It’s Parse.ly’s mission to help you understand your audience no matter where your content lives. You can now easily see what content gets the most engagement on your native iOS and Android apps.

    On the Channels page, compare native iOS and Android traffic to other channels to get an idea of where your audience is distributed.

    Clicking on Native iOS or Native Android takes you to a details page for the specific channel, where you can drill down into what posts, authors, sections, and tags resonate most with your mobile app users.

    A few notes for customers who already have integrated Parse.ly’s iOS and Android SDKs:

    • Your app traffic should show up on the Channels page automatically. You will see data populated in these channels from November 12, 2019 moving forward.
    • Did you know our SDKs support engaged time tracking? If engaged minutes are showing as 0, be sure to upgrade to the latest Parse.ly SDK.

    If you haven’t yet set up app tracking in Parse.ly, learn more about how to get started by emailing us.

    Compare audience segments

    We’ve given audience segments a home, under their very own tab.

    You can now easily compare how traffic for segments varies without clicking back and forth between filtered views.

    Click on a segment to see a details page with breakdowns of the most popular posts, sections, referrers, etc.

    You can learn more about audience segments in this help doc.

    Don’t have any segments set up? Send us an email to learn how you can use Parse.ly to segment by user type and geography.

    Identify older posts doing well now

    Your archive has heavy-hitters in it; you just have to find them. Answer questions like “What posts published more than 6 months ago are still bringing in traffic?” using the updated Published Between filter.

    Click the Published Between filter and then click and drag to select the publish date range. You can also choose from preset options to answer these questions:

    We hope this change will make it easier for you to find those hidden gems in your archive that have the potential to become evergreen mainstays. Tip: use this filter while looking at top posts referred by Google to identify steady sources of SEO.

    Filter by Page Type

    We’ve updated the look of one filter to make it clearer what page types you’re seeing. Selecting All Pages or Non-post Pages will reveal pages not classified as posts, like homepages, index pages, and product pages. Admins can choose their organization’s default page type on the Preferences page.

  • Product update: October 23, 2019

    Conversions

    Parse.ly now offers the option to automate conversions reporting. Ensure your boss and colleagues know the impact your content is making, every week in an email. When someone asks, “What is this content doing for the business?”—you’ll have answer. And you’ll get back the hours you might spend combining conversions data from separate spreadsheets!

    The conversions report shows

    • content that converts the most readers • content that assists the most conversions • the types of conversions your content drives best

    This feature is available at an additional cost. If you’re eager to get started, please reach out to your account rep or email hello@parsely.com to discuss possibilities and pricing. Or check out the announcement to learn more on your own first!

  • Product update: October 1, 2019

    See and resend pending invites Network users

    See and resend pending invites

    Now admins can easily see which users haven’t accepted their invitation to create a Parse.ly account and give them a friendly reminder.

    On the Users page, click Showing Pending Invitations. (If there are no pending invitations, this button won’t appear!)

    You’ll then see a list of pending invitations. Check the boxes next to individual users or click Select All to bulk invite. Click Resend Invitations, and you’re done!

    Network users

    Network admins can now create “network users.” This is useful if you operate a large network of sites and want to grant users access to all current and future sites.

    From the network-level Users page (tip: if you see “All Traffic” in the top left corner, you’re on the network level), click Invite Users.

    Type in a list of user email addresses and select Network from the Sites dropdown.

    You can create multiple network users at once, and assign them specific permissions on the network-level. Click Invite when you’re finished.

  • Product update: September 5, 2019

    Apple News analytics

    Parse.ly now supports Apple News analytics, including real-time and historical

    • Page Views
    • Total Engaged Minutes
    • Avg. Engaged Minutes

    Apple News analytics are available at an additional cost to Parse.ly Enterprise customers. Reach out to your account rep or fill out the form in this product announcement to learn more about pricing.

Last updated: November 12, 2025