Title: Parse.ly Product & Support Updates Author: rhinehart Published: August 26, 2025 Last modified: November 12, 2025 --- # Parse.ly Product & Support Updates * ## 󠀁[Product update: February 5, 2020](https://docs.parse.ly/product-update-february-5-2020/)󠁿 * ### iOS app update * We’ve made some in-front-of and behind-the-scenes improvements to [Parse.ly’s iOS](https://apps.apple.com/us/app/parse-ly/id1033208626) app. First up, the app now properly displays full screen on iOS devices like iPads and larger iPhones. Secondly, we now use [AutoFill](https://appleinsider.com/articles/18/09/18/inside-ios-12-autofill-gives-password-manager-apps-on-your-iphone-a-big-boost) on iOS for easy integration with any password manager you have installed on your Apple device. * If you have Automatic Updates enabled (we’d recommend this), there’s nothing for you to do. Otherwise, you can get the latest update from the [App Store](https://apps.apple.com/us/app/parse-ly/id1033208626). * ### Show site name on big screen displays * Do you operate multiple sites and want to display their stats on a big screen around the office? Now you can choose to display the site name in the fullscreen version of Overview. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/dashboard-overview/- site-name-04.png) 1. From the Overview page, click to expand the window (the arrows on the right side, to the right of the gear icon). 2. Click the gear icon. 3. Under Metrics and Graph, click Today. 4. Check the box next to Site Name. * We also made fullscreen Overview more responsive to your screen size; the text should bigger and easier-to-read from far away. * ### Better keyboard navigation for accessibility devices * If you use an accessibility device, you can now use keyboard commands to navigate through the dashboard. - Type TAB to navigate to most elements, like buttons or links - Type SHIFT + TAB to navigate backwards - Type ENTER to click on an element * ## 󠀁[Product update: January 7, 2020](https://docs.parse.ly/product-update-january-7-2020/)󠁿 * ### Show metadata for non-post pages * Parse.ly [distinguishes between webpages](https://docs.parse.ly/metadata/) that contain a singular piece of content (referred to as “posts”), and those that don’t (homepages, index pages, section pages, photo galleries, etc, which are referred to as “non-post pages”). If you send metadata for non-post pages (such as a thumbnail image, title, author, section, or tags), they will now show up on the details page, like this: * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/non-post-metadata- release-notes.png) * ## 󠀁[Product update: November 20, 2019](https://docs.parse.ly/product-update-november-20-2019/)󠁿 * ### Measure native iOS and Android app traffic * It’s Parse.ly’s mission to help you understand your audience no matter where your content lives. You can now easily see what content gets the most engagement on your native iOS and Android apps. * On the [Channels page](https://dash.parsely.com/to/channels/), compare native iOS and Android traffic to other channels to get an idea of where your audience is distributed. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/app-channels-list- 1.png) * Clicking on Native iOS or Native Android takes you to a details page for the specific channel, where you can drill down into what posts, authors, sections, and tags resonate most with your mobile app users. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/app-channels-details- 1.png) * A few notes for customers who already have integrated Parse.ly’s iOS and Android SDKs: - Your app traffic should show up on the [Channels page](https://dash.parsely.com/to/channels/) automatically. You will see data populated in these channels from November 12, 2019 moving forward. - Did you know our SDKs support engaged time tracking? If engaged minutes are showing as 0, be sure to [upgrade to the latest Parse.ly SDK](https://docs.parse.ly/mobile-sdk/). * If you haven’t yet set up app tracking in Parse.ly, learn more about how to get started by [emailing us](https://docs.parse.ly/sales@parsely.com?query-0-page=12&output_format=md). * ### Compare audience segments * We’ve given audience segments a home, under their very own tab. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/segment-tab.png) * You can now easily compare how traffic for segments varies without clicking back and forth between filtered views. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/segment-compare. png) * Click on a segment to see a details page with breakdowns of the most popular posts, sections, referrers, etc. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/segment-details. png) * You can learn more about audience segments in [this help doc](https://docs.parse.ly/audience-segments/). * Don’t have any segments set up? [Send us an email](https://docs.parse.ly/sales@parsely.com?query-0-page=12&output_format=md) to learn how you can use Parse.ly to segment by user type and geography. * ### Identify older posts doing well now * Your archive has heavy-hitters in it; you just have to find them. Answer questions like “What posts published more than 6 months ago are still bringing in traffic?” using the updated Published Between filter. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/pub-date-filter. png) * Click the Published Between filter and then click and drag to select the publish date range. You can also choose from preset options to answer these questions: - [What old posts are doing well?](https://dash.parsely.com/to/posts/?published_before=30&minutes=today) - [What recently published posts are doing well?](https://dash.parsely.com/to/posts/?published_within=30&published_before=0&minutes=today) - [What new posts are doing well?](https://dash.parsely.com/to/posts/?published_within=0&published_before=-1&minutes=today) * We hope this change will make it easier for you to find those hidden gems in your archive that have the potential to become evergreen mainstays. Tip: use this filter while looking at [top posts referred by Google](https://dash.parsely.com/to/referrers/search/google/?metric=views&published_before=30&minutes=today) to identify steady sources of SEO. * ### Filter by Page Type * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/page-type.png) * We’ve updated the look of one filter to make it clearer what page types you’re seeing. Selecting [All Pages](https://dash.parsely.com/to/posts/?page_type=any&minutes=today) or [Non-post Pages](https://dash.parsely.com/to/posts/?page_type=nonpost&minutes=today) will reveal pages not classified as posts, like homepages, index pages, and product pages. Admins can choose their organization’s default page type on the [Preferences](https://dash.parsely.com/to/settings/preferences/) page. * ## 󠀁[Product update: October 23, 2019](https://docs.parse.ly/product-update-october-23-2019/)󠁿 * ### 󠀁[Conversions](https://blog.parse.ly/post/9156/introducing-conversions/)󠁿 * Parse.ly now offers the option to automate conversions reporting. Ensure your boss and colleagues know the impact your content is making, every week in an email. When someone asks, “What is this content doing for the business?”—you’ll have answer. And you’ll get back the hours you might spend combining conversions data from separate spreadsheets! * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/api-top-10-endpoint/- of-report-2.png) * The conversions report shows * • content that converts the most readers • content that assists the most conversions• the types of conversions your content drives best * This feature is available at an additional cost. If you’re eager to get started, please reach out to your account rep or email [hello@parsely.com](https://info.parsely.com/E0j0E00OBS00K00B1600D0j) to discuss possibilities and pricing. Or [check out the announcement](https://blog.parse.ly/post/9156/introducing-conversions/) to learn more on your own first! * ## 󠀁[Product update: October 1, 2019](https://docs.parse.ly/product-update-october-1-2019/)󠁿 * [See and resend pending invites](https://docs.parse.ly/updates?query-0-page=12&output_format=md#pending-invites) [Network users](https://docs.parse.ly/updates?query-0-page=12&output_format=md#network-users) * ### See and resend pending invites * Now admins can easily see which users haven’t accepted their invitation to create a Parse.ly account and give them a friendly reminder. * On the [Users](https://dash.parsely.com/parsely/settings/users/) page, click Showing Pending Invitations. (If there are no pending invitations, this button won’t appear!) * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/example-pending- invites-01.png) * You’ll then see a list of pending invitations. Check the boxes next to individual users or click Select All to bulk invite. Click Resend Invitations, and you’re done! * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/example-pending- invites-02.png) * ### Network users * Network admins can now create “network users.” This is useful if you operate a large network of sites and want to grant users access to all current and future sites. * From the network-level Users page (tip: if you see “All Traffic” in the top left corner, you’re on the network level), click Invite Users. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/example-network- user-01.png) * Type in a list of user email addresses and select Network from the Sites dropdown. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/network-user-01. png) * You can create multiple network users at once, and assign them specific permissions on the network-level. Click Invite when you’re finished. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/network-user-02. png) * ## 󠀁[Product update: September 5, 2019](https://docs.parse.ly/product-update-september-5-2019/)󠁿 * ### Apple News analytics * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/apln-rta-details- 2-1.png) * Parse.ly now supports Apple News analytics, including real-time and historical - Page Views - Total Engaged Minutes - Avg. Engaged Minutes * Apple News analytics are available at an additional cost to Parse.ly Enterprise customers. Reach out to your account rep or fill out the form in this [product announcement](https://blog.parse.ly/post/8857/introducing-apple-news-analytics/) to learn more about pricing. * ## 󠀁[Product update: August 21, 2019](https://docs.parse.ly/product-update-august-21-2019/)󠁿 * ### Campaign filters * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/campaign-param-filter. png) * You can now filter by individual campaign parameters (e.g. campaign, medium, source etc.) on any listings page. Click “Save as” to create a new Campaign Group or update an existing one on the fly! * Here’s how to do it: 1. Go to a listings page, [like Posts](https://dash.parsely.com/to/posts/). 2. From the Filters, select Campaign. 3. Click Show individual campaign fields. (Or pick an existing Campaign Group.) 4. Add fields. 5. If you want to save or update the group, click Save as. 6. You’ll then be prompted to update or name your new Campaign Group. * ### Audience Overview report * On September 4th, all Parse.ly Enterprise customers can run a report to get a better understanding of loyalty and visitor behavior for August 2019. Schedule this report to run monthly to receive it automatically in future months! (You can find it in [the reporting suite](https://dash.parsely.com/to/reports/) under Advanced.) * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/ao.png) * ### PDF reports * There’s a reason the PDF has been around since 1993. It’s easy to save, store, and forward to your colleagues. And now you can do that with your Parse.ly reports! * All you need to do is select PDF as the format when you [create a report](https://dash.parsely.com/to/reports/): * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/pdf-report.png) * ### Export a spreadsheet of Parse.ly users * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/export-users.png) * Need to get a better understanding of your organization’s Parse.ly usage? Admins can now export a list of Parse.ly users from the [Users page](https://dash.parsely.com/to/settings/users/). 1. Click the account dropdown on the right. 2. Click Users. 3. Click Export user data. * ### Check your organization’s Parse.ly usage * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/billing.png) * On the [Billing page](https://dash.parsely.com/to/settings/billing/), admins can now see the visitors and page views for this month and the last month, as well as total users. 1. Click the account dropdown on the right. 2. Click [Billing](https://dash.parsely.com/to/settings/billing/). * ### See your Parse.ly permissions and admins * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/admin-list.png) * For those who have ever had a question about Parse.ly but but weren’t sure who to ask, this update is for you! Parse.ly now shows a list of your permissions and admins on the [User Settings page](https://dash.parsely.com/to/settings/users/). 1. Click the account dropdown on the right. 2. Click the cog next to your email address. 3. From this page, you can change your password, see your permissions, and get a list of the names and email addresses of your Parse.ly admins. * ### LinkedIn removed from social sort metrics * ![linkedin-referrers-interactions-removed.png](https://docs.parse.ly/wp-content/ uploads/sites/5/2022/07/linkedin-referrers-interactions-removed.png) * We’re removed both LinkedIn interactions and referrals from social sorting metrics because LinkedIn [shut down an API](https://developer.linkedin.com/blog/posts/2018/deprecating-the-inshare-counter) providing social interaction data for all third-party tools and vendors, not just Parse.ly. We made several attempts to re-gain access to this data by working with LinkedIn’s content and news partnerships team, but we were unsuccessful. Therefore, we had no choice but to drop support for this metric from our product. * Moving forward, Parse.ly will continue to support interactions and referrals as sort metrics for Facebook, Twitter, and Pinterest. * Parse.ly will treat LinkedIn like any other referrer (such as Instagram or Reddit). You will be able to see LinkedIn referrals: - on the [Referrers tab](https://dash.parsely.com/to/referrers/?referrers_category=social) - on the [LinkedIn referrer details page](https://dash.parsely.com/to/referrers/social/linkedin.com/) * ## 󠀁[Product update: May 21, 2019](https://docs.parse.ly/product-update-may-21-2019/)󠁿 * Alerts keep you informed about notable traffic to your content. You can now choose to receive alerts on your browser, on your mobile phone, in Slack, or in email when posts receive significantly more traffic than usual. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/blog-post-main-slack. png) * Learn how to subscribe to alerts and how alerts work: - in [the Alerts product announcement](https://blog.parse.ly/post/8475/parsely-alerts/) - in [this help doc](https://docs.parse.ly/alerts/) * ## 󠀁[Product update: December 13, 2018](https://docs.parse.ly/product-update-december-13-2018/)󠁿 * When creating a scheduled report, you can now add a custom subject line to the report that will appear when the report arrives in your emailbox. * The new option appears at the bottom of the Parameters screen when creating or editing a report. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/Screenshot.png) * The custom title will also appear in the Recently Run and Scheduled tabs in the dashboard interface and will be the title that appears on your HTML report. * ## 󠀁[Product update: November 14, 2018](https://docs.parse.ly/product-update-november-14-2018/)󠁿 * ### Path Fragments * Users now have the ability to use URL path fragments as a filter when viewing post or non-post data. * A path fragment refers to the parts of a URL separated by slashes. For example, in the URL [https://tea-fanatics.com/flavors/black-tea/earl-grey/](https://tea-fanatics.com/flavors/black-tea/earl-grey/), the path fragments are “flavors” “black-tea” and “earl-grey”. * Two notes about fragments: 1) Data is only available since Oct. 1; 2) Your site must have a URL structure where paths are present in order for data to be available. * Path fragments are displayed like this: * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/path1-1024x181-1. png) * When making a selection, the list of fragments will immediately narrow to show only the lower-level fragments that appear with the selected fragment. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/path2-1024x144-1. png) * The height of each row shows the popularity of the fragment compared to other fragments. That is, the taller the path fragment’s box, the more page views it received (or referrer views when on a referrer detail page) relative to the other path fragments. * Once you have selected a path fragment, you can click on the “View Details” option to see full information about URLs matching the pattern. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/path4-1024x206-1. png) * You can drill down as many levels as need be – additional levels can be added to the screen using the arrows in the upper right corner of the Paths box. * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/path3-1024x206-1. png) * Paths are available as a filter in all sections of the dashboard as well as in the reporting suite. 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