Title: Parse.ly Product &amp; Support Updates
Author: rhinehart
Published: August 26, 2025
Last modified: November 12, 2025

---

#  Parse.ly Product & Support Updates

 * 
   ## 󠀁[Product update: Improving Google Search and Discover historical attribution](https://docs.parse.ly/product-update-improving-google-search-and-discover-historical-attribution/)󠁿
   
 * 
   ## **What’s happening**
   
 * Parse.ly is continually working to improve the accuracy of Google Search and 
   Google Discover reporting. As part of that effort, Parse.ly is calibrating Search
   and Discover attribution against Google Search Console (GSC), the authoritative
   source for Google click data. This update is rolling out over the next several
   weeks for [customers who have enabled GSC](https://docs.parse.ly/installation-resources/add-on-features/gsc-integration-steps/),
   beginning in July 2026.
 * Once the update reaches your account, Parse.ly will apply each day’s GSC data
   in the next data [rebuild](https://docs.parse.ly/installation-resources/parsely-integration/metadata/crawler/whats-a-rebuild/).
   The rebuild adjusts the split between Google Search and Google Discover to match
   GSC’s reported data for each article.
 * The calibration will affect data back to October 15, 2025, when Parse.ly first
   began [distinguishing between Google Search and Discover referrals](https://docs.parse.ly/referrer-page-refresh-and-real-time-google-discover-coming-oct-15/).
   So, past reporting will reflect the improved attribution.
 * 
   ## **What you’ll see**
   
 * When the update reaches your account, Google Search and Discover page view numbers
   in the Dashboard will update. The updates will apply from October 15, 2025 to
   four days ago. At the article level, the split between Search and Discover will
   align more closely with GSC’s reporting.
 * Total page views do not change. This update only adjusts the attribution split
   between Google Search and Google Discover; no traffic is added or removed.
 * Because GSC data arrives with a delay, the three most recent days will continue
   to show Parse.ly’s real-time attribution. Parse.ly continues to refine its real-
   time attribution as part of a separate effort.
 * 
   ## **Why it matters**
   
 * GSC is the canonical source to differentiate Google Search and Google Discover
   traffic. This change will align each article’s Search and Discover attribution
   with GSC, so editorial and audience teams can evaluate historical Discover performance
   with confidence without needing to rectify these tools. Site-level totals may
   still differ from GSC aggregates, since Parse.ly measures page views and GSC 
   measures clicks; see[ Understanding Google Discover data](https://docs.parse.ly/user-handbook/measuring-reporting-performance/calculations/understanding-google-discover-data/)
   for details.
 * 
   ## 󠀁[iOS 26 update increases direct traffic](https://docs.parse.ly/ios-26-update-increases-direct-traffic/)󠁿
   
 * Apple’s iOS 26 update introduces privacy enhancements that are affecting referrer
   data across the web. If you’ve noticed an increase in direct traffic in your 
   Parse.ly dashboard recently, this update is likely the cause.
 * **What’s happening**
 * Safari in iOS 26 includes expanded privacy protections that limit referrer information
   sent to websites. According to [WebKit’s documentation](https://webkit.org/blog/17333/webkit-features-in-safari-26-0/),
   Safari’s Advanced Fingerprinting Protection now “prevents known fingerprinting
   scripts from reading state that could be used for navigational tracking, such
   as query parameters and `document.referrer`.”
 * In practice, this means a significant portion of traffic from iOS 26 devices 
   arrives without referrer data and is therefore categorized as “[Direct](https://docs.parse.ly/user-handbook/dashboard/traffic-menu/referrers-tab/#direct)”
   in analytics platforms, including Parse.ly.
 * **What we’re seeing**
 * Across the Parse.ly network, we’ve observed a notable increase in sessions without
   referrer data from iOS 26 devices. Previous iOS versions typically showed around
   20% of sessions without a referrer. With iOS 26, that average percentage has 
   increased substantially to around 65%.
 * iOS 26.2, which began rolling out to developers on December 8 and saw full public
   release on December 12.
 * **What this means for your data**
 * An increase in direct traffic doesn’t mean your audience behavior has fundamentally
   changed. Your readers are still arriving from social media, search, email newsletters,
   and other referral sources—Safari is simply no longer passing that information
   along in many cases.
 * This change primarily affects:
    - Visitors using Safari on iOS 26 or later
    - Visitors using Safari on macOS Tahoe
    - Campaign tracking parameters (such as UTM parameters) in some scenarios
 * **What you can do**
    - **Watch for trends**: [Compare your referrer breakdown](https://docs.parse.ly/user-handbook/dashboard/traffic-menu/referrers-tab/#1-referrer-categories-tab)
      before and after iOS 26 adoption increases to understand the impact on your
      specific audience.
    - **Consider your mobile audience**: Sites with higher iOS and Safari usage 
      will likely see more pronounced effects.
 * This is part of a broader industry shift toward privacy-first browsing. Unfortunately,
   there’s no technical workaround for these browser-level changes. Parse.ly will
   continue to report referrer data accurately when it’s available, while respecting
   the privacy choices users and browsers make.
 * If you have questions about changes in your traffic data, reach out to us at 
   [support@parsely.com](https://docs.parse.ly/support@parsely.com?output_format=md).
 * 
   ## 󠀁[Introducing Journeys: Understand How Audiences Arrive, Engage, and Convert](https://docs.parse.ly/introducing-journeys-understand-how-audiences-arrive-engage-and-convert/)󠁿
   
 * We’re excited to introduce Journeys, a new Parse.ly feature that connects acquisition,
   content, and conversion data in a single view. With Journeys, teams can finally
   see how readers discover your site, which content captures their attention, and
   what leads them to convert.
 * Journeys brings together data from Campaigns, Google Search Console, and Conversions,
   and uses an interactive Sankey diagram to map the pathways visitors take through
   your site, making it easier than ever to understand which channels and content
   truly drive business results.
 * [Learn more about Journeys.](https://docs.parse.ly/user-handbook/dashboard/traffic-menu/journeys/)
 * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2025/11/parselyjourneysdemo-
   scaled.png)
 * 
   ### Improvements & Bug Fixes
   
    - If you have access to multiple dashboards, it’s now possible to set one as
      your default. See how to set this up in the [account settings documentation](https://docs.parse.ly/user-options/account-settings/#default-site).
    - Listing tabs, referrer categories, and the information panel will now be preserved
      when changing the timeline view (e.g. switching from daily to weekly or selecting
      a new date range).
    - New referrer categories (AI, Aggregator) will now appear in Stats Over Time
      exports.
    - Fixed an issue where Parse.ly Sage was not displaying the correct user query
      history.
    - The “hours left” metric in Goal tracking now reflects your site’s timezone
      for more accurate progress updates.
    - Resolved an issue that made it difficult to use the author and tag filters
      on shared links.
 * 
   ## 󠀁[Product update: Exports to include new referrer categories](https://docs.parse.ly/product-update-exports-to-include-new-referrer-categories/)󠁿
   
 * Parse.ly will expand data exports to include the **Aggregators** and **AI** referrer
   categories introduced in the [Referrer Dashboard refresh](https://docs.parse.ly/referrer-page-refresh-and-real-time-google-discover-coming-oct-15/).
   This update will ensure consistent, complete data across your exports and dashboard
   views.
 * The new columns will appear in reports run beginning 15:00 UTC on Tuesday, Nov.
   18.
 * ---
 * 
   #### What’s new
   
    - **New referrer categories in exports**
      Exported data now includes **Aggregator**
      and **AI** referrer categories, matching what appears in the dashboard.
    - **Improved data consistency**
      The referrer categories in CSV and API exports
      now align with the categories shown in your Referrers tabs and reports.
    - **Note to users importing Stats Over Time CSV files**
      The Aggregators and 
      AI columns will be added to the CSV exports, following the Social refs column.
      If you are relying on a specific column order for data imports, note the changes
      that will occur with this update.
 * [[
 * Before
 * [[
 * After
 * 
   ## 󠀁[New feature release: Configure headline testing in the Parse.ly WordPress plugin](https://docs.parse.ly/new-feature-release-configure-headline-testing-in-the-parse-ly-wordpress-plugin/)󠁿
   
 * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2025/10/headlinetestingwpparsely-
   1.png)
 * We’re excited to announce that you can now inject and configure the required 
   JavaScript snippet for Parse.ly Headline Testing directly from your WordPress
   Admin area. This update to the Parse.ly Plugin helps your team set up and manage
   headline testing without manually injecting scripts.
 * This functionality is available beginning with **version 3.21.0** of the plugin.
 * 
   ### **Why it matters**
   
 * Until now, setting up Parse.ly Headline Testing required manually inserting JavaScript
   snippets. This new update removes that friction—helping teams experiment faster,
   learn what resonates with readers, and continuously improve engagement with less
   setup time.
 * Whether your site publishes breaking news or evergreen content, Headline Testing
   helps your editors make data-driven decisions that boost performance.
 * 
   ### **What’s included**
   
    - **Headline Testing Configuration:** Enable or disable Parse.ly Headline Testing
      directly in your WordPress Admin.
    - **One-line Script Injection:** Automatically adds the Parse.ly Headline Testing
      script ([https://experiments.parsely.com/vip-experiments.js](https://experiments.parsely.com/vip-experiments.js))—
      no manual code required.
    - **Advanced Installation Option:** Inline headline testing logic for developers
      who need deeper control.
    - **Flicker Control:** Reduce visual flicker when swapping headlines (available
      with Advanced Installation).
    - **Live Updates:** Automatically refresh headline variations on infinite-scroll
      or dynamically loaded pages.
    - **Granular Settings:** Adjust Live Update Timeout and control behavior after
      page load.
 * For now, experiments themselves still need to be created and managed directly
   from the Parse.ly Dashboard. We’re actively exploring ways to bring full experiment
   management directly into WordPress in a future update.
 * 
   ### **Get started**
   
 * To configure Headline Testing:
    1. In your WordPress Admin sidebar, go to **Parse.ly → Settings**.
    2. Select the **Headline Testing** tab.
    3. Choose your preferred installation method and configuration options.
    4. Click **Save Changes**
 * For best results, use the **One-line Snippet** method unless your site uses custom
   caching or rendering logic. Visit your homepage’s source code to confirm the 
   headline testing script is injected correctly.
 * For detailed documentation, see the [Parse.ly Plugin Headline Testing Documentation](https://docs.parse.ly/dashboard/optimization-menu/headline-testing-tab/).
 * 
   ## 󠀁[Referrer page refresh and real-time Google Discover](https://docs.parse.ly/referrer-page-refresh-and-real-time-google-discover-coming-oct-15/)󠁿
   
 * Parse.ly has released important improvements to referral traffic, especially 
   from Google. These updates will make it easier to distinguish between Google 
   Search and Google Discover, track emerging referral patterns and react quickly
   to traffic spikes.
 * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2025/10/Overview-scaled.
   png)
 * The new look of the Referrers Page as of Oct. 15, 2025.
 * 
   ## **What’s new**
   
    - The [Referrers page](https://docs.parse.ly/dashboard/traffic-menu/referrers-tab/)(
      located within the [Traffic menu](https://docs.parse.ly/dashboard/traffic-menu/))
      will split real-time Google traffic into two sources: Google Search and Google
      Discover.
    - The Referrers page will include tabs for overview, categories and groups to
      better organize traffic insights.
    - The Referrer Groups tab will include two new groups that preserve historical
      consistency with previous tracking:
       * Google (Discover & Search)**:** combines Google Search and Google Discover,
         maintaining the same aggregate view of Google traffic used before this 
         update.
       * Legacy Search Referrers: Contains all sources that were included in the
         Search referrer category prior to October 15, 2025.
    - The Referrers page will include new referrer categories for Aggregators and
      AI referrals.
    - The Referrers categories tab will include a new stacked chart to showcase 
      referrer category trends over time.
 * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2025/10/Google-Discover-
   scaled.png)
 * The new Google Discover referrer page.
 * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2025/10/Categories-scaled.
   png)
 * The categories tab of the Referrers page, displaying a stacked chart of referrers.
 * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2025/10/Category-scaled.
   png)
 * The Search category page, displaying the full list of referral sources in the
   Search category.
 * 
   ## **Why this matters**
   
    - You will be able to take advantage of trending stories and spikes from Google
      Discover as they happen.
    - You will have a clearer view of shifting traffic patterns over time.
 * 
   ## 󠀁[Product update: October 3, 2025](https://docs.parse.ly/product-update-october-3-2025/)󠁿
   
 * 
   ### Overlay improvements
   
 * Parse.ly has released important updates to the Overlay that include:
    - **New color scale**: The Overlay now uses a refreshed color scale, moving 
      from purple to light green. Purple represents the lowest performance values,
      while light green represents the highest, making it easier to interpret differences
      at a glance.
    - **More accurate metric labels**: The metric label now uses “percentage points(
      pp)” to reflect absolute change, rather than suggesting relative change. For
      example, an increase from 2% to 10% click-through rate will display as +8pp.
    - **Flexible comparison ranges**: Previously, comparisons were fixed to 10 minutes
      vs. a six-day average. You can now select your own windows, such as two hours
      vs. five days, and compare against the same period in the past. Past-period
      comparisons can range from one day to one month, making it easier to evaluate
      performance in different publishing cycles. A new five-minute data view also
      allows teams to monitor changes as they happen.
    - **Badge size metric**: For teams using Overlay in fullscreen mode, a new option
      lets you enlarge metrics for easier viewing.
 * These updates are a direct response to customer requests. Please keep the feedback
   coming as the team continues working on a complete overhaul to the Overlay experience.
   Stay tuned.
 * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2025/10/SCR-20251003-lemc-
   497x1024.png)
 * 
   ### Improvements & Bug Fixes
   
    - The issue where Path filters were not being applied in Goals has been resolved.
    - The save button in Goal creation is now disabled when ‘0’ is entered as the
      goal number, preventing the creation of unnecessary goals.
    - Switching between Pulse and Historical views should now behave correctly, 
      and the graph will no longer block you from changing the date range on some
      listing pages.
 * 
   ## 󠀁[Navigate faster: Parse.ly dashboard offers quick access to favorite features](https://docs.parse.ly/navigate-faster-parse-ly-dashboard-offers-quick-access-to-favorite-features/)󠁿
   
 * Parse.ly dashboard navigation has been streamlined to make it faster and easier
   to access favorite features. The updated navigation includes collapsible menus
   that organize related features for a more intuitive experience.
 * 
   ### Key improvements:
   
    - **Streamlined navigation**: Related features are organized into collapsible
      menus for a more intuitive experience. 
    - **Quick access to essentials**: Goals and Google Search Console are in the
      main navigation for faster access.
    - **Improved saved views**:
       * Recently accessed views appear in the dropdown for quick selection.
       * Mark your most-used menu items as favorites for instant access.
       * Manage all saved views from a new dedicated page.
    - **Mobile-optimized**: The navigation is responsive, allowing a seamless and
      consistent experience across devices. 
    - **New feature highlights**: New menu items are highlighted to visually remind
      you of the new features we’ve added.
    - **Enhanced design**: Fresh styling for alerts, notifications, and menu elements.
 * 
   ## 󠀁[Product update: September 25, 2025](https://docs.parse.ly/product-update-september-25-2025/)󠁿
   
 * 
   ### Posts Count Added to Goals Tracking
   
 * You can now track the number of posts published in a given period using Parse.
   ly Goals. This makes it easier to see if you’re meeting your publishing targets.
 * ![](https://docs.parse.ly/wp-content/uploads/sites/5/2025/09/parsely-goals-post-
   count-metric-971x1024.png)
 * 
   ### Improvements & Bug Fixes:
   
    - Historical charts on the Overview listings now display as a bar chart in historical
      mode and as a line chart in pulse mode.
    - An issue where campaign filters were being reset after a few seconds in the
      pulse mode of the Conversion page has been fixed.
    - The bar showing the percentage breakdown of channels on the Channels page 
      should now display correctly.
    - An issue affecting Google Search Console (GSC) exports has been resolved, 
      and exports should now work as expected.
 * 
   ## 󠀁[Introducing the Parse.ly Support AI Agent: Quick support at your fingertips](https://docs.parse.ly/introducing-the-parse-ly-support-ai-agent-quick-support-at-your-fingertips/)󠁿
   
 * Parse.ly users can now access the Parse.ly Support AI Agent, available within
   the [docs.parse.ly](https://docs.parse.ly/) public website.
 * [[
 * The Parse.ly Support AI Agent is trained on the public Parse.ly documentation
   pages as well as a few other helpful resources. It’s designed to quickly surface
   relevant guidance, so you can find answers to your issues without having to search
   or wait for a reply.
 * **Assists with answering questions**: The Parse.ly AI Agent will answer your 
   questions where a clear, documented solution already exists in Parse.ly docs,
   including, for example:
    - How do I add or configure the Parse.ly tracking code on my site?
    - How can I measure the performance of my content or authors in Parse.ly?
    - How do I create dashboards and reports in Parse.ly?
 * **Opens tickets for you:** If you aren’t able to find the right answer in a conversation
   with the bot or need additional help, you can convert that bot conversation into
   a support ticket at any time. Simply type or click “Contact Support” and add 
   your details within the form.
 * **Giving Feedback**
   The Parse.ly Agent is part of our broader investment in making
   support faster and more accessible to our customers.
 * Feedback is important. If you have feedback based on your experience, please 
   click the small star ☆ at the top of the Parse.ly Support AI Agent to encourage
   feedback.
 * We’ll continue to tune and improve the AI Agent based on your feedback.

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